Last updated: 12 September 2026

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Who We Are

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Europa Investigations Ltd provides professional investigation, evidence collection, tracing and field services to individuals, solicitors, insurers, enforcement agents and corporate clients.

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Data Controller:

Europa Investigations Ltd
Email: info@europainvestigations.co.uk
Telephone: 07384 418214

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Personal Data We Collect

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We may collect information you provide to us, including your name, contact details, address, enquiry or case information and communications with us.

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Depending on the nature of an investigation, we may also lawfully obtain information from third parties, public records, open-source information, solicitors, insurers, employers, government or official sources and other databases where permitted by law.

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Our website may also collect technical information such as IP address, browser and device information, pages visited and cookie or analytics information.

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We only collect and use information that is necessary and proportionate to the purpose for which it is obtained.

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How We Use Personal Data

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We may use personal data to:

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• conduct investigations, tracing and field services;

• gather, verify and preserve information or evidence;

• prepare reports and intelligence for clients;

• verify identity, residency or other relevant information where lawful;

• investigate suspected fraud, misconduct or unlawful activity;

• communicate with clients and respond to enquiries;

• provide and administer our services;

• maintain website security and improve website performance; and

• comply with legal and regulatory obligations.

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We do not sell, rent or trade personal information.

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Lawful Basis for Processing

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Depending on the circumstances, we process personal data on the basis of:

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• Legitimate interests – including investigations, tracing, evidence gathering and providing services to clients;

• Contract – where processing is necessary to provide or manage our services;

• Legal obligation – where processing is required by law or a legal or regulatory requirement; and

• Consent – where consent is required, such as for certain marketing or non-essential cookies.

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Where appropriate, we consider whether processing is necessary, proportionate and justified in the circumstances.

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Sharing Personal Data

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Where necessary and lawful, information may be shared with solicitors, barristers, insurers, claims handlers, enforcement agents, process servers, contractors or other professional service providers involved in a matter.

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Information may also be disclosed to courts, law enforcement agencies, regulators or other authorities where legally required or permitted.

Third-party service providers handling information on our behalf are expected to maintain appropriate confidentiality and data protection safeguards.

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Data Retention

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We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

As a general guide:

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• case-related information may be retained for up to 6 years;

• website enquiries may normally be retained for 12 months; and

• financial and invoicing records may normally be retained for 6 years.

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Information may be retained for longer where required by law or where necessary in connection with legal claims or proceedings.

When information is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.

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Your Rights

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Subject to applicable law, you may have the right to:

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• request access to your personal data;

• request correction of inaccurate information;

• request erasure or restriction of processing;

• object to certain processing;

• request data portability; and

• withdraw consent where processing is based on consent.

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Requests can be made using the contact details above. We may need to verify your identity before responding.

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Security

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We take reasonable and appropriate measures to protect personal information, including access controls, secure storage, encrypted communications where appropriate, confidentiality arrangements and regular security reviews.

No method of storing or transmitting information is completely secure, but we take reasonable steps to protect personal data against unauthorised access, loss, misuse or disclosure.

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Cookies

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Our website uses cookies and similar technologies to operate the website, maintain security, remember preferences and, where applicable, analyse website use.

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Non-essential cookies are used only where appropriate consent has been obtained.

For more information, please see our Cookie Policy.

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International Transfers

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Where possible, personal data is stored within the UK or European Economic Area. If information needs to be transferred outside these areas, we will use appropriate lawful safeguards where required.

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Complaints

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If you have concerns about how we handle your personal data, please contact us first so that we can investigate and respond.

You also have the right to complain to the Information Commissioner's Office (ICO).

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Changes to This Policy

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We may update this Privacy Policy from time to time. The latest version will be published on this website.

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Cookie Policy

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Last updated: 12 September 2026

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What Are Cookies?

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Cookies are small text files placed on your device when you visit a website. They help websites operate correctly, remember preferences and understand how visitors use the site.

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Cookies do not give us access to your computer or personal files.

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How We Use Cookies

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Europa Investigations Ltd may use cookies and similar technologies to:

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• operate and secure the website;

• remember your preferences;

• improve website performance and usability;

• understand how visitors use the website; and

• support certain third-party services.

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Types of Cookies

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Necessary Cookies

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These cookies are required for the website to function correctly. They may support navigation, security, forms and cookie-consent preferences.

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These cookies generally cannot be disabled where they are essential to website operation.

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Analytics Cookies

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Analytics cookies help us understand how visitors use our website, such as which pages are visited and whether there are technical problems.

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Where used, analytics services may include Google Analytics or similar services.

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Functionality Cookies

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These cookies may remember settings and preferences to improve your experience when using the website.

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Marketing and Third-Party Cookies

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Where applicable, third-party services may use cookies for advertising, social-media features, embedded content or measuring engagement.

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Non-essential marketing cookies will only be used where appropriate consent has been obtained.

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Cookies We May Use

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The specific cookies used on our website may vary depending on Wix, website features, analytics services and third-party applications.

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Cookie names, purposes and expiry periods may therefore change from time to time.

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Managing Cookies

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You can manage or disable cookies through our cookie-consent settings where available or through your browser settings.

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Disabling certain cookies may affect website functionality or prevent some features from working correctly.

You can manage cookies through common browsers including Chrome, Firefox, Safari, Edge and Opera.

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Third-Party Services

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Our website may contain third-party services or embedded content, such as analytics, videos or social-media features. These providers may place their own cookies and have their own privacy and cookie policies.

Changes to This Policy

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We may update this Cookie Policy from time to time to reflect changes to our website, cookies or legal requirements.

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Contact

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If you have any questions about our use of cookies or personal data, please contact:

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Europa Investigations Ltd
Email: info@europainvestigations.co.uk
Telephone: 07384 418214